About LexTickets

What we do

We sell tickets for concerts, festivals, theatre and live sport. You pick your seats, pay, and the tickets arrive as PDFs in your inbox and in your account. Where a venue uses mobile entry, your account shows a live entry code instead. It is the same rotating-code technology used by AXS Mobile ID venues, in our own branding, and the event page says so when it applies. Everything happens in your browser. No app to install, nothing to collect, nothing to print unless you want to.

Every order carries the LexTickets Guarantee. Valid tickets, in your hands before the event, or all of your money back. That includes the service fee.

How we keep tickets safe

Payment is confirmed with our processor in real time, and the seats you pick stay reserved under a visible countdown while you pay. A ticket you can reserve is a ticket you can actually buy.

After your first order we email you a link to set a password. From then on, your orders sit behind your email and that password.

We watch for bots and bulk buying so genuine fans get a fair chance. We never sell your personal data.

What our prices mean

We are a reseller, so our prices follow demand. They can be above or below the original face value, and we say so on every page. The total shown before you pay is the total you pay. Any fees are already in it.

Talk to a human

A question about an order, a name change or a refund goes to a person, not a bot. The chat at the bottom of this page is the fastest route. Have your order number ready. Prefer email? Write to contact@lextickets.com and you get a reply within one working day.

LexTickets · 86-90 Paul Street, London EC2A 4NE, United Kingdom · US mailing address: 228 Park Ave S, New York, NY 10003, United States · Phone: +44 7462 130975.